# Net Branding Reviews and Client Testimonials

Be seen, be heard, be found, trusted and cited online.

Reviews are one of the few ways to hear from an agency’s clients without the agency speaking for them. This page explains where to read genuine Net Branding reviews, shares client testimonials published with permission, and sets out exactly how we ask for feedback. Net Branding Limited, trading as seocompanynz.com, has worked in digital marketing since 2008 from Remuera, Auckland, for organisations across New Zealand and international clients.

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## Read our verified Google reviews

The most independent place to read about us is our Google Business Profile. Reviews there are posted by people with their own Google accounts, appear publicly alongside our listing, and cannot be edited by us. We can reply to a review, but we cannot change what it says.

We point you there first for three reasons:

- You see every review, not a selection we have chosen.
- You can see when each review was written and read our replies.
- Google applies its own policies to detect and remove fake or incentivised reviews.

We do not quote star ratings or review counts on this page, because those numbers change and a copied figure can quickly become out of date. The live profile is always the accurate version.

**[Read our Google reviews](https://www.google.com/maps/place/Net+Branding/@-36.8680339,174.8063412,17z/data=!3m1!4b1!4m6!3m5!1s0x6d0d484f3691e96d:0x7fd6562779199e10!8m2!3d-36.8680339!4d174.8063412!16s%2Fg%2F11b60flh7y?entry=ttu)**

When you read them, look beyond the stars. The most useful reviews describe what the agency actually did, how communication worked and whether the result mattered to the business. Our replies are also worth reading, especially to any critical feedback, because they show how we respond when something has not gone as planned.

## Why SEO company reviews NZ are worth reading carefully

Choosing an SEO agency is harder than choosing most services. The work is partly invisible, results take months, and it can be difficult to tell good advice from confident advice. That is why many people read SEO company reviews in NZ before making contact, and why reviews deserve a careful read rather than a quick glance at the stars.

Some things to watch for when reading any agency’s reviews, including ours:

- **Specific detail.** Reviews that mention the type of work, the people involved and the outcome are more useful than one word praise.
- **Spread over time.** A steady flow of reviews across years suggests a consistent experience. A sudden burst can be a warning sign.
- **Replies to criticism.** How an agency responds to a poor review tells you how it handles problems.
- **Claims of guarantees.** Be cautious if reviews mention guaranteed rankings. No agency controls Google’s results.
- **Relevance to you.** A review from a business like yours tells you more than a review from a very different organisation.

Reviews are one input, not the whole decision. They work best alongside [case studies](/case-studies/), a conversation with the people who will do the work, and your own sense of whether their advice makes sense.

## Client testimonials

These comments come from verified reviews on our Google Business Profile, plus one personal recommendation. They are quoted exactly as written and attributed by the name shown on the review. Where we show part of a longer review, an ellipsis marks the words left out.

> “Cathy is proactive and transparent in what she promises and delivers. We have found Net Branding to be very quick to respond to our queries. Phone calls are always detailed by a follow up email so there is no misunderstanding. Working together with us as a team to maximise results within our budget. Although we were hesitant with SEO expenditure. It has been well worth the investment in Net Branding Limited.”
>
> **Jackie, Google review**
>
> “A fantastic team to collaborate with … offering friendly, expert advice and innovative solutions …”
>
> **Dewan, Google review (excerpt)**
>
> “Easy to communicate with and looking ahead of what happening in the marketplace proactive versus retrospective”
>
> **Sharon, Google review**
>
> “Great offering and service to existing clients”
>
> **Warren, Google review**
>
> “Great service.”
>
> **Khalid H., Google review**
>
> “After starting a business I found it overwhelming the amount of marketing agencies contacting me. After speaking with Cathy she put my mind at ease and is assisting me in creating a website for my business at the moment. She has been fantastic to deal with and I can’t wait to see my website go live soon! Thank you Cathy and team!”
>
> **Michael, Google review**
>
> “… I am extremely satisfied and grateful for both the service and the expertise provided by Net Branding. … From start to finish, they were remarkably clear, reassuring, understanding, highly professional, and empathetic to a very stressful situation …”
>
> **Lucy Stone, Google review (excerpt)**
>
> “In my panic at having my insta hacked and not having recovery steps in place as I was new to the role, I rang and spoke to Cathy who gave some sage advice on next steps and a list of things to try resulting in our account recovery. Thank you so much for all of your help.”
>
> **Bernadette Ziarno, Google review**
>
> “She was generous with her time and didn’t just answer questions; she pushed my thinking and helped me see the topic from a broader perspective. She shared practical examples from her experience that you don’t really find in textbooks …”
>
> **AjMenon, Google review (excerpt)**

Where a testimonial relates to a project with measured results, we link to the full case study so you can see the work behind the comment.

Want to hear directly how we would approach your project? Talk to Cathy about your goals before you commit to anything.

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 Talk to Cathy about your goals  
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## How we collect reviews honestly

Reviews only help you if they are genuine. These are the rules we follow when asking clients for feedback.

- **We ask everyone, not just happy clients.** When a project or reporting period finishes, we invite feedback from the client whatever the outcome. We do not filter who gets asked based on how we expect them to respond.
- **We never pay or reward reviews.** No discounts, gifts or free work are offered in exchange for a review, and none are offered to change or remove one.
- **We never write reviews ourselves.** Staff, family and business partners do not review us, and we do not use review services or multiple accounts.
- **We do not tell clients what to say.** We may remind a client what we worked on, but the words and the rating are theirs.
- **We reply to feedback, including criticism.** If a review raises a problem, we respond publicly and try to resolve it.
- **We quote reviews exactly as written.** Reviews are reproduced word for word, attributed by the name shown on Google, and removed from this page if the reviewer asks.

These rules reflect Google’s own policy for reviews on Google Maps, which does not allow businesses to offer incentives for reviews or to selectively ask only satisfied customers. They also reflect the Fair Trading Act, which prohibits misleading conduct in trade, and the Commerce Commission’s warnings that businesses must not use online reviews to mislead consumers.

## What clients tend to mention

Several clients mention how quickly we respond and how clearly we communicate, including following up phone calls in writing so nothing is misunderstood. Others describe working with us as part of their own team, and value advice that looks ahead to changes in the market rather than reacting after the fact. One client who was hesitant about spending on SEO says it has been well worth the investment, and newer business owners describe being put at ease after feeling overwhelmed by agencies contacting them.

If you would like to know how a particular part of our service is experienced, such as reporting, [website builds](/websites/), [local SEO](/seo/local-seo/), [small business SEO](/seo/small-business-seo/) or work for [trades businesses](/industries/trades/), ask us and we can point you to relevant reviews or, with a client’s consent, put you in touch.

## If something goes wrong

No agency gets everything right every time. What matters is what happens next.

If you are a client and you are unhappy with any part of our work, please tell us directly first. Contact Cathy Mellett, the Director, at cathy@seocompanynz.com or on [09 523 0478](tel:+6495230478). We will listen, look into what happened, and explain what we can do to put it right.

You are always free to leave an honest review, positive or negative, and we will never ask you to remove critical feedback in exchange for anything. If a review raises an issue we can fix, we will respond publicly and follow up privately.

We also want to hear from you when things go well. Knowing what worked helps us keep doing it, and your feedback helps other organisations make a better informed choice.

## Frequently asked questions

### Where can I read independent Net Branding reviews?

On our verified Google Business Profile. Use the “Read our Google reviews” link on this page to see every review in full, with dates and our replies.

### Are the testimonials on this page real?

Yes. Each testimonial is from a named client, published with their written permission, and appears in their own words.

### Do you ever pay for reviews or offer discounts?

No. We do not offer any incentive for reviews, and we do not offer anything to change or remove one.

### Why do you not show a star rating here?

Ratings and counts change as new reviews arrive. Linking to the live profile means you always see the current, accurate picture.

### Can I speak to one of your clients?

Often, yes. With a client’s consent, we can arrange a conversation. We do not share contact details without permission, in line with the NZ Privacy Act 2020.

### I am a client. How do I leave a review?

Search for Net Branding on Google Maps and choose “Write a review”, or ask us for the direct link. Please write about your genuine experience.

## Hear it from clients, then talk to us

Learn more [about Net Branding](/about/), read what clients say on our verified Google Business Profile, look through our [case studies](/case-studies/), meet [the team](/about/team/) who would work on your account, and see [how we work](/about/process/) across [SEO](/seo/) and [AI search](/ai-search/). [Read our Google reviews](https://www.google.com/maps/place/Net+Branding/@-36.8680339,174.8063412,17z/data=!3m1!4b1!4m6!3m5!1s0x6d0d484f3691e96d:0x7fd6562779199e10!8m2!3d-36.8680339!4d174.8063412!16s%2Fg%2F11b60flh7y?entry=ttu)

Net Branding Limited, 165 Orakei Road, Remuera, Auckland, New Zealand. Phone [09 523 0478](tel:+6495230478) or email cathy@seocompanynz.com.

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